Helena is a CRM and customer service startup, integrated with WhatsApp, Instagram Direct, and Facebook Messenger.
Helena is designed to strengthen communication between teams, customers, and leads. The platform offers a complete solution for relationship management, allowing companies to manage conversations with potential and existing customers directly from their smartphones.
It also has intelligent chatbots that automate responses and service flows. With an uncomplicated setup, users can put their virtual assistant to work in minutes. Each response provided by the customer becomes an integral part of the contact, building a lead qualification that speeds up the sales process.