HealthUnlocked is the largest social network for health; connecting people with the same or similar health conditions, through shared experiences. The network is made up of focused communities built around 250+ chronic conditions such as asthma and heart disease, as well as wellbeing needs, such as healthy eating.
Joining a community provides people with access to recommendations, services and information relevant to their conditions and health needs. The communities are sponsored and moderated by leading patient organisations and nonprofits, such as the British Heart Foundation, Multiple Sclerosis Association of America and the National Rheumatoid Arthritis Society, to ensure the information shared on the platform is credible and safe.
With 1 million members accessing the platform daily, a large amount of data is generated which can be processed into valuable insight to help enable better health outcomes for both patients and the healthcare industry at large. HealthUnlocked does not replace the relationship between members and their clinicians; instead, the platform provides therapeutic support and recommendations to enable self-management that complements the patient’s clinical treatment. Independent research showed that members increased in knowledge, skills and confidence to manage their health (metric known as Patient Activation Measure (PAM)) with higher use of the platform. Over a period of 3 months, there was an average increase of 5.8 points on the PAM scale, with members becoming highly engaged, self-directed and more confident in their healthcare.