Dialpad is an AI-powered cloud communications platform that turns conversations into opportunities and helps teams make smart calls.
The communications and contact center provider offers native, real-time transcription, automated note-taking, live sentiment, and voice analytics to market, and with the rising demand for remote collaboration. It offers Dialpad, Dialpad Sell, UberConference, and Dialpad Contact Center solutions that are all powered by VoiceAI. These products cover the full range of modern business communications needs with a range of system software that offers voice, video, group messaging, SMS, MMS, conferencing, screen sharing, and document sharing services that enable employees to collaborate securely from anywhere across any device, in a single platform. Aside from OMERS, investors of the company include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Ventures, Section 32, Softbank, Work-Bench, and SoftBank.
Alex Cornell, Brian Peterson, Craig Walker, and John Rector incorporated Dialpad in San Francisco, California in 2011.